Route information
Exact collection and delivery addresses, access notes and preferred dates.
Use the form for parcels, vehicles, machinery, pallets, private goods, express shipments or specialist cargo across European routes.
Special loading, declared value and access restrictions should also be included when applicable.
A complete request reduces unnecessary questions and supports more accurate vehicle and route planning.
Exact collection and delivery addresses, access notes and preferred dates.
Type, quantity, dimensions, weight and declared value where relevant.
Forklift, ramp, crane, winch or additional handling information.
Standard, grouped, dedicated, express or specialist transport expectations.
The same form can be used for a private parcel, a vehicle purchase, industrial machinery or commercial freight.
Every request is reviewed according to the actual cargo and route information submitted.
Route and cargo information are checked for completeness.
Vehicle type, handling and international route requirements are considered.
You receive the relevant offer or a request for additional information.
Every eligible product transported through our service includes a contractual 30-calendar-day product guarantee. The guarantee is attached to the shipment from the beginning of order processing, while the 30-day period itself begins from the moment the customer receives the product.
If the delivered product materially does not correspond to its documented description, the customer can submit a guarantee claim. After the claim is reviewed and accepted, the product may be returned through the authorized return procedure.
The guarantee supplements and does not exclude, restrict or replace mandatory statutory or consumer rights. Complete conditions are contained in the guarantee certificate and Terms & Conditions.