Inventory review
We review the item list, box count, dimensions, estimated volume and any fragile or valuable belongings.
Private goods & relocation
Reliable relocation transport for furniture, household goods and personal belongings.
AVIO Group provides carefully planned transport for personal belongings, furniture and household goods across Germany and Europe. From individual items and student moves to partial household relocations, every transport is organised around the inventory, access conditions and preferred delivery schedule.
Private relocation services
Personal relocation transport planned with care, flexibility and attention to detail.
Moving personal belongings requires a different level of care from standard commercial freight. Furniture, boxes, fragile items and personal possessions often have different handling, packaging and access requirements.
AVIO Group reviews the inventory, access at both addresses, required loading support and preferred timing before arranging a suitable transport solution.
Access planning
Floor levels, lifts, stairs, parking restrictions and carrying distance are considered before collection.
Coordinated handover
Collection and delivery contacts, agreed time windows and handling arrangements are confirmed in advance.
What we transport
Flexible solutions for personal belongings, furniture and smaller household moves.
Suitability depends on the type of items, packaging quality, total volume, route and access conditions at collection and delivery.
Household furniture
Tables, chairs, wardrobes, beds, sofas and other household furniture that has been prepared for safe transport.
Boxed belongings
Clothing, books, kitchenware, decorations and personal effects packed securely in clearly labelled boxes.
Partial household moves
Selected furniture, boxes or belongings moved without the scale of a complete household removal.
Student & employee moves
Personal belongings transported between accommodation, workplaces, universities or international assignments.
Personal equipment
Bicycles, sports equipment, boxed electronics, hobby items and other declared personal property.
International relocations
Personal belongings moved across European borders with route, access and declaration requirements reviewed in advance.
How the service works
Five organised steps from initial inventory to final delivery.
Complete information helps us select suitable vehicle capacity and avoid delays caused by access, loading or handling conditions.
Send your inventory
Provide an item list, box count, approximate dimensions, useful photos and details of fragile belongings.
Confirm access
Tell us the floor level, lift availability, parking distance and loading support available at both addresses.
Confirm the transport plan
The route, vehicle requirements, collection window, delivery period and contact persons are agreed before dispatch.
Coordinate collection
The driver and transport team follow the agreed access, loading and handover arrangements at collection.
Receive your belongings
The recipient should be available during the agreed delivery window and ensure suitable unloading access.
Access details are essential for reliable planning.Stairs, lifts, restricted parking and long carrying distances can affect the vehicle, timing and handling support required.
Information required
Item inventory
Address access
Loading support
Timing & route
What we need to prepare an accurate relocation quotation.
Furniture list, box count, dimensions, estimated weight and clear photos where useful.
Floor level, lift or stairs, parking restrictions and carrying distance from the vehicle to the entrance.
Whether assistance is available at collection and delivery or additional handling support must be arranged.
Preferred collection and delivery periods, complete addresses, contact persons and any international route details.
Private goods FAQ
Common questions before arranging a private relocation.
Exact arrangements depend on the inventory, packaging, access conditions, route and level of handling support required.
Do you provide full household removals?
Our main service is the transport of private goods and partial relocations. Full packing, dismantling, carrying, assembly or complete removal services must be discussed and agreed separately.
Can furniture and boxes be transported together?
Yes. Furniture and boxed belongings can usually be transported together when the complete inventory, approximate dimensions and packaging condition are provided in advance.
Can you collect from apartments without a lift?
Potentially, but the floor level, staircase access, carrying distance and available loading assistance must be known before the service is confirmed.
Can personal belongings be transported internationally?
Yes. AVIO Group coordinates private-goods transport across European routes, subject to route feasibility and any customs, ownership or declaration requirements.
Who is responsible for packing?
Unless professional packing support is specifically included, the sender is responsible for preparing, protecting and labelling all belongings before collection.
How are collection and delivery arranged?
Collection and delivery windows are agreed in advance based on the route, vehicle schedule, access conditions and availability of the sender and recipient.
Planning a personal relocation?
Send us your inventory, addresses and preferred moving dates.
Include clear photos, box count, furniture dimensions, floor information, access details and your preferred collection period.
30
DAY
GUARANTEE
GUARANTEE
Coverage begins
When the customer receives the product
Product protection included
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30-Day Product Guarantee
Every eligible product transported through our service includes a contractual 30-calendar-day product guarantee. The guarantee is attached to the shipment from the beginning of order processing, while the 30-day period itself begins from the moment the customer receives the product.
If the delivered product materially does not correspond to its documented description, the customer can submit a guarantee claim. After the claim is reviewed and accepted, the product may be returned through the authorized return procedure.
30 days from receipt
The protection period starts when the customer actually receives the product.
Description conformity
Protection applies where the delivered product materially differs from its documented description.
Structured claim review
Claims are assessed using shipment records, product information and reasonable supporting evidence.
Authorized return
An accepted non-conformity claim can proceed through the documented return or collection process.
Important
The guarantee supplements and does not exclude, restrict or replace mandatory statutory or consumer rights. Complete conditions are contained in the guarantee certificate and Terms & Conditions.